The following terms and conditions apply to projects undertaken by pageframesolutions.com.
COPYRIGHT
You will hold full copyright to the content that we will develop for you and deliver as per the agreed terms. We will hold no copyright whatsoever on the content and you are free to publish and use it as per your wish.
PAYMENT
We charge 100% advance payment for all services mentioned on the website. All transaction charges and tax (as applicable) are to be borne by the client.
REVISIONS
We offer unlimited number of revisions on delivered work, as long as the requests are made within 7 days of delivering the work, and in special cases, as long as the requests are made within 14 days of delivering of work. All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
For orders up to 24 hours of urgency; Revision turnaround time would be 24 hours.
For orders between 24-48 hours of urgency; Revision turnaround time would be 48 hours.
For orders of 48 hours and above; Revision turnaround time would be 72 hours.
PROJECT REQUIREMENTS
Any project requirements will be discussed with the clients before the start of a project. Service level disputes will be addressed based on the agreed terms and requirements at the beginning of a project, these terms and conditions, as well as reasonable business practices.
Refund Policy – Page Frame Solutions
At Page Frame Solutions, we strive to provide high-quality services and customer satisfaction. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
1. Eligibility for Refunds
Refund requests must be made within 14 days of the purchase date.
Refunds are only applicable if the service has not been fully delivered or if there is a failure on our part to meet the agreed-upon terms.
Custom services (such as design, development, or consulting) are non-refundable once work has commenced.
2. Refund Process
To request a refund, customers must contact us at support@pageframesolutions.com with their order details.
We will review the request and respond within 5-7 business days.
If approved, refunds will be processed to the original payment method within 7-10 business days.
3. Non-Refundable Services
Completed or partially delivered digital products and services.
Any services canceled after approval and commencement of work.
4. Modifications & Cancellations
Customers can request modifications instead of refunds if they are dissatisfied with the service.
If the service is canceled before work begins, a full refund will be issued.
For further assistance, please contact our support team.